Q: What are Sure Water Tanks made from?

A: Here’s the technical answer, we use FDA and NSF61 Approved High Density Exxon Material. What this means in plain English is that the Food and Drug Administration and NSF (an international public health and safety company) deem the plastics used in Sure Water Tanks to be safe for storing foods and water consumed by people.

Q: Do Sure Water Tanks come with a warranty?

A: Yes, all Sure Water Tanks come with a 3 year manufacturer's warranty and they have an expected useful life of 20 years.

Q: Where should I store my water?

A: Sure Water Tanks should be installed on a flat, firm, level surface capable of maintaining the weight of the water. Remember, water weighs approximately 8 lbs per gallon. Most people store their tanks in a corner of the garage or in a basement food storage area.

Q: How does the air escape from the tank while filling?

A: The center lid on the top of the tank is made to allow air to flow in and out of the tank during filling and draining. You never need a step ladder or to remove the lid because with a Sure Water Tank all filling and draining can be done from the bottom of the tank.

Q: Will the tanks freeze?

A: The short answer is yes. Below 32 degrees F all water can freeze. If you are storing your tank in a place where freezing is possible we suggest that you drain the tank by 1/4 to 1/3 depending on the size of the tank. This will allow the water to expand if freezing occurs. We further recommend finding a place to store the water inside where it will not freeze. Frozen water is of no value in the event of an emergency.

Q: Don’t I need to add bleach to the water?

A: We recommend every customer conduct their own research and make the decision that they deem best. Our assertion is this: If you start with a clean tank, add clean municipal water, and keep the tank out of direct sunlight then your water will remain safe for at least six months. This information comes from the American Red Cross website. There are many products that can be added to water to prolong its useful life. However, we question why add those chemicals when a Sure Water Tank is so easy to rotate?

Q: Can I place my tank directly on cement; don’t "toxins" leech through?

A: To the best of our knowledge the idea of "toxins" leeching from concrete into plastic containers is a myth. There are people who are convinced that this toxic leeching occurs but as of yet no one has provided any scientific backing for this concept. We've spoken with both the plastics and cement industries and no one we’ve spoken with has ever heard of this concern. We are open to having our minds changed in regards to this matter but we’d like to first see the scientific evidence.