Frequently Asked Questions
Q: What are SureWater Tanks made from?
A: SureWater Tanks uses all new FDA and NSF approved High Density Polyethylene (HDPE). SureWater Tanks do not carry a numbered rating but if they did they'd be a number 2. This rating means that our plastics are BPA Free and are safe for storing foods and drinking water.
Q: How do I install the water tank?
A: Installation of your water tank is easy. We include printed installation instructions with each water tank.
Q. Can a SureWater Tank be put "in-line" so water is always circulating through?
A. No. Plastic water tanks cannot hold municipal water pressure.
Q: Do SureWater Tanks come with a warranty?
A: Yes. SureWater Tanks come with a one year manufacturer's warranty and they have an expected useful life of 20 years.
Q: Where should I store my water tank?
A: SureWater Tanks should be installed on a level concrete surface capable of maintaining 2,000 to 4,000 lbs. Storing a water tank in an area that limits light and heat will prolong the quality of your water.
Q: Will the water tanks freeze?
A: Yes. Below 32 degrees F all water can freeze. If you're storing your water tank in a place where freezing is possible we suggest that you drain your water tank during the cold months. However, in our experience most garages located in cold climates stay warm enough in the winter to prevent freezing.
Q: Do I need a water treatment or to add bleach and chemicals to my stored drinking water?
A: If your water tank is clean and if your drinking water is from a municipal source, then the American Red Cross states that the drinking water will stay potable for six months. If you plan to rotate your drinking water on a less regular basis, then you may want to research a chemical treatment option specific to your location and water quality.
Q: Can I place my water tank directly on cement; don't "toxins" leech through?
A: To the best of our knowledge the concept of "toxins" leeching from the concrete into drinking water stored in HDPE tanks does not occur. We've spoken with representatives of both the plastics and cement industries and neither is aware of this phenomena. We do recommend putting a piece of plywood between the tank and the floor if you're storing your drinking water in a garage. Substances like gasoline, oil, and certain fertilizers that may have been spilt on a garage floor can leech through the plastic. Further, the plywood creates a smooth flat surface for your drinking water tank.